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Lead Scrum Master

Team: Shared Services
Department: Operations
Location: Remote
Commitment: Full-time
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive. 

Who You Are

You are the glue that binds the Product and Engineering teams and taps the collective intelligence of the team to deliver value on a consistent basis. Our Scrum teams play an active role in supporting BHG’s Transformation. You are responsible for enabling the Product vision through short delivery cycles. You will run the scrum events to plan and execute work using continuous feedback and learning loops to deliver quality solutions.
What You'll Do
  • Actively support and manage high-performing Agile teams supporting BHG’s digital transformation.
  • Facilitate sprint planning, sprint demo, sprint retrospective, sprint review and sprint execution.
  • Bring visibility to impediments whilst helping remove and prevent them without losing sight of the big picture.
  • Coach and manage team members in Agile processes with focus on being self–organizing using an Agile mindset.
  • Identify trends and continuous process improvement opportunities through analysis of complex data sets and preparation of executive management dashboards.
  • Ability to extract and manipulate data from software workflow management tools like JIRA with the goal of bringing visibility to impediments whilst helping remove and prevent them.
  • For Agile scrum projects, organize data using analytic tools leveraging JIRA ( eg – Rich filter-based automated dashboards ) to stabilize team velocity, on-going review of sprint burndown, capacity utilization, estimation variance, defect status, backlog health and commitment.
  • For Kanban scrum projects, build out metrics focused on work in progress, cycle time, throughput and cumulative flow diagrams.
  • Prepare daily, monthly and quarterly reporting dashboards to support a healthy backlog, daily scrums, sprint reviews and retrospectives.
  • Work closely with the development team to create automated continuous integration ( CI) and continuous delivery (CD) processes.
  • Play an active role in building out the Agile Center of Competency and sharing /implementing Agile delivery best practices across the organization.
What You'll Need
  • Be a servant leader that enables the teams to reach their full potential.
  • Experience in playing the role of active change agent while helping execute on the transformation vision.
  • Be a subject matter expert in Agile best practices and coach the team members in Agile processes ( scrum, Kanban ).
  • Be a problem solver that can use root cause analysis for breaking down complexity.
  • Expertise in tools (eg JQL) for building rich filter-based dashboards for better decision making.
  • Promote a culture of transparency and accountability through reporting and building trust through team work and collaboration.
Life at BHG
At BHG, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG

We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:

  • 100% coverage of monthly health insurance premiums
  • Competitive PTO and vacation policies
  • Company 401(k) plan with employer contributions after one year
  • On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
  • Company-sponsored training and certification opportunities
  • Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
  • Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
Apply Now
Bankers Healthcare Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Bankers Healthcare Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.