Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
Then Bankers Healthcare Group is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
With over 18 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.
The Director of Support Engineering will define and implement an overall support strategy for software applications, with corresponding service standards, policies and processes. This position will monitor service levels to continuously improve the quality, responsiveness, and results produced by the application production support team, while managing and overseeing their daily tasks and operations. The team acts as the front-line of contact for support of central technology services and is responsible for interfacing with clients, resolving software incidents and acting on service requests while achieving high customer satisfaction. The position will have strong interfacing requirements with various department heads in business units and with counterparts in the BHG IT organization.