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Elasticsearch (ELK) Engineer

Team: Infrastructure
Department: Information Technology
Location: Remote
Commitment: Full-time
Summary
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
 
Then Bankers Healthcare Group is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
 
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
 
With over 19 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive. 

Who You Are

You are a motivated DevOps professional who is passionate about ELK stack in Big Data environment, architecture, implementation, setup, administration, performance tuning, resiliency and uptimes to support the Firm’s business. You excel at application support, monitoring, and incident escalation, and have experience building out Enterprise-grade ELK function from the ground up using various tools and methodologies. You are a seasoned professional, an ever-learning engineer, and thrive in a fast-paced environment where you expand into other areas of operations and provide holistic picture of application and data relationships across various technologies, locations, and transformations.
What You’ll Do
  • The DevOps ELK Stack Engineer will provide application ELK Enterprise architecture, implementation, setup, administration, and daily Production Support; engineer solutions to automate, and streamline monitoring and escalation, improve resiliency.
  • The DevOps ELK Stack Engineer will continuously analyze, review, and performance data, fine tune servers.
  • Work with various teams like Software Development, Information Security, Data Architecture, Salesforce, and Azure to provide the best ELK can offer. 
  • The DevOps ELK Stack Engineer will take ELK stack to the new level and will have an opportunity to expand your horizons in other areas of DevOps ranging from Administration, to CI/CD, and Production Support.
  • Working with all stakeholders to gather the requirements and design ELK architecture targeted for Big Data
  • Install, and configure, and tune the ELK stack cluster in an Enterprise environment
  • Drive from the beginning to the completion the projects with respective teams to onboard their data, set up the teams, dashboards, etc.
  • Monitor the servers, establish patching and upgrade policy, remediate any environment issues
  • Work with all teams to set up monitoring and alerting
  • Establish incident escalation
  • Follow through on outages to post mortems, retrospectives
  • Help establish service maps and application support matrix, escalation paths
  • Document the architecture, setup steps, and monitoring/support. Cross-train team members to augment the depth of support
What You'll Need
  • Minimum of 7 years of experience in Information Technology, with 5 years in ELK Engineer role
  • Candidate should have advanced knowledge of Linux or Windows Server OS, Services, Event Logs, Performance monitoring, and related systems as they pertain to ELK support role.
  • Expert knowledge of ELK components, ability to dive into any operational issues, as well as to support various teams’ needs.
  • Must be a hands-on bash scripting expert with proven ability to deliver complex logic
  • Knowledge of another scripting language, like Python or PowerShell is a plus
  • Understanding and troubleshooting of load balancers, DNS, virtual networks and firewalls, including cloud environment
  • Proven ability to set up application, synthetics, and infrastructure monitoring. NewRelic experience on-prem or Azure is a plus
  • Experience supporting in-house message queues. RabbitMQ is a plus
  • 5+ years of working with Linux OS
  • Incident escalation and collaboration with software engineering, infrastructure, DBA and business
  • Proven ability to take on new technology implementation projects, and working with stakeholders to successful completion
  • Excellent communication and interpersonal skills, 
  • Candidate should be articulate, outgoing, and have a dedication to documentation and detail.
  • Excellent analysis and problem-solving skills.
  • Solid knowledge of corporate technology environments including application development and the supporting technology/network infrastructure.  Background in software development is a plus.
  • Experience using support ticketing systems is required. Experience with JIRA Service Desk is a plus.
  • Ability to work under pressure; strong organizational skills; good judgment and decision making.
  • Self-starter, takes ownership and accountability for assigned work.
  • Able to identify and manage key risks and issues.
  • Understanding/familiarity with source control, packaging, provisioning and deployment is a plus
  • Familiarity with Agile concepts and methodology is a plus
Life at BHG
At BHG, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG

We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:

  • 100% coverage of monthly health insurance premiums
  • Competitive PTO and vacation policies
  • Company 401(k) plan with employer contributions after one year
  • On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
  • Company-sponsored training and certification opportunities
  • Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
  • Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
Apply Now
Bankers Healthcare Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Bankers Healthcare Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.