Product Manager – Lead Management

Team: Product

Department: Operations

Location: Remote

Commitment: Full-time

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Summary

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?

Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.

At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.

With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.

Who You Are

You are a motivated product professional who is passionate about building and leading cross-functional teams that establish relationships and drive efficiency through the product development process. You excel at applying technology to support and optimize complex business processes related to sales & marketing origination, and have experience leading, coaching and motivating teams. You are a self driven, motivated, and thrive in a fast-paced environment where you will be part of exponential growth with BHG and your career.

What You'll Do

Key responsibilities include:
Develop and create roadmaps and product vision across multiple products
Identify new opportunities for the product based on internal and market trends
Lead continuous product discovery and experimentation activity
Manage and direct a team of product owners in an agile scrum methodology
Build and maintain relationships with business stakeholders – with deep understanding and ability to deliver MVPs (Minimum Viable Products) quickly, while working seamlessly on the long-term solutions(s)
Drive transparency into the solution delivery process for the business teams by establishing and maintaining consistent communication cadence
Contribute to the definition of KPIs to track the success of implemented solutions and projects
Provide thought leadership in calculating cost-benefit for proposed solutions and projects

What You'll Need

5+ years of experience in a Product Management role within Salesforce as well as other financial services applications for loan origination, credit card sales, and marketing platforms
Proficiency in Salesforce, Confluence, JIRA, Loan origination, Credit Card origination, other equivalent technologies and/or business processes
Experience within Lead Management optimization, nurturing queues and scoring
Prior experience with both lead aggregation and lead generation is strongly preferred
Strong written and verbal communication
Pragmatic Institute certification or training preferred
Ability to document roadmaps, workflows, processes and procedures
Self-directed individual with a high degree of organizational skills
Record of success managing product teams
A firm understanding of AGILE/SCRUM Methodology and Product responsibilities is a must; agile certification preferred
Bachelor’s degree preferred

Life at BHG

At BHG, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.

Why You Should Join BHG

We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:

100% coverage of monthly health insurance premiums
Competitive PTO and vacation policies
Company 401(k) plan with employer contributions after one year
On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
Company-sponsored training and certification opportunities
Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program

If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!

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Bankers Healthcare Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Bankers Healthcare Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.