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Sales Operations Associate, NaluPay

Team: NALU Support
Department: Operations
Location: Remote
Commitment: Full-time
Summary
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
 
Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
 
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
 
With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive. 

Who You Are
You are a motivated Sales Operations professional who is passionate about defining and executing strategic initiatives that enhance sales productivity, you excel at problem-solving and strategic thinking and have experience enabling teams to be more effective and efficient. You are self-motivated, results driven individual and thrive in a fast-paced environment where you can help the sales team work smarter and focus on selling by streamlining and automating their day-to-day.
What You'll Do
  • Work directly with the Sr. Manager, Sales Operations on numerous critical strategic, organizational and operational projects designed to increase revenue, sales productivity and operational efficiency.
  • Analyze data and determine actionable insights from key business drivers, trends and operating metrics.
  • Translate data into insights and action, and communicate recommendations to sales leadership and the broader organization.
  • Support the sales organization in all facets of operational efficiency, scale, and controls, including performance analysis, operational integration, documentation, sales and business process design, system enhancement requests, and project management. Identify trends across teams and use insights from reporting to drive productivity across the sales organization.
  • Optimize CRM usage and accuracy and other business tools our teammates use.
  • Quickly learn, understand and clearly document current processes and workflows.
  • Work with applicable teams to design streamlined and automated processes and practices.
  • Manage various stakeholders across the organization and become a trusted partner to senior management.
  • Build dashboards and reports via Salesforce and other tools to supervise, lead, and provide insights on critical metrics.
  • Maintain written SOPs and SLAs for assigned sales operations as well as customer SOPs.
  • Get into the weeds of our processes and partner with stakeholders to drive and document solutions.
  • Ad hoc reporting and analysis requests as needed by management.
  • Additional Sales support duties as needed.
  • Solve problems!
What You'll Need
  • Entrepreneurial Spirit – You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment
  • Naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company
  • Gritty – You roll up your sleeves and do whatever it takes to make things successful
  • Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
  • Problem solver – You can independently translate high-level goals into actionable plans
  • 3+ years of experience in strategy and operations, business development, operations, or consulting; high-growth startup or sales ops experience is preferred
  • Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast-moving environment
  • Excellent verbal and written communication skills
  • Ability to prioritize, prioritize and stay organized
  • Expert communication and interpersonal skills
  • Salesforce and advanced Microsoft Excel experience a must; SQL experience is a plus
Life at BHG
At BHG, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG

We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:

  • 100% coverage of monthly health insurance premiums
  • Competitive PTO and vacation policies
  • Company 401(k) plan with employer contributions after one year
  • On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
  • Company-sponsored training and certification opportunities
  • Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
  • Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
Apply Now
Bankers Healthcare Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Bankers Healthcare Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.